Quadient Retains Leadership Positioning on 2023 Q2 Aspire CCM-CXM Leaderboard
2023 Q2 Aspire CCM-CXM Leaderboard: Now Live
Aspire, a global analyst and market research firm specializing in the Customer Communications Management (CCM) and Customer Experience Management (CXM) industries, analyzes and ranks software vendors and service providers. Their vendor rankings are visualized via six interactive, digital grids that comprise the Aspire Leaderboard—the industry's only interactive vendor comparison tool that allows you to assess vendors by the criteria most important to your business.
Moving from an annual to a continuous Leaderboard update to keep pace with the changing state of the market, we are excited to announce the release of the latest 2023 Q2 Aspire CCM-CXM Leaderboard update! With CCM to CXM transformation rapidly advancing and cloud-based CCM growing in popularity, now is the time to assess vendor performance and future competitiveness, as business leaders count on CX-driven loyalty for resilience amid challenging times.
Quadient Retains Leadership Positioning on Three Key Grids
Quadient is proud to have retained our positioning as a Leader on three key grids of the Aspire CCM-CXM Leaderboard: AnyPrem CCM Software, Vendor Hosted SaaS CCM, and Communications Experience Platform (CXP). Positioning in the Leaders' quadrant of the Aspire Leaderboard for six consecutive years, our continued leadership affirms our dedication to harnessing the power of cloud, data, and automation to unlock new CX possibilities for our Inspire and Impress customers.
“The latest developments clearly demonstrate Quadient’s ongoing commitment to the evolving CCM-CXM market space. Quadient continues to push the CX envelope while maintaining high customer satisfaction scores and seeing good market traction [...]" said Kaspar Roos, CEO and founder of Aspire.
Secure 30-day Premium Access to Unlock Full Features!
We are thrilled to offer 30-day Premium Aspire Leaderboard Access, which unlocks the following:
• Full range of dynamic grid filters and customization capabilities for all six grids
• Ability to save and share filtered grid views with colleagues via a personalized link
• Detailed scoring for each vendor, by key capability and strategic vision area
• Vendor profiles featuring expert analysis, including customer feedback scores & quotes
Upgrade your Leaderboard subscription to Premium today!
Aspire Disclaimer
The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications Services Ltd. and is based on the findings and opinions of Aspire’s consultancy organization. Aspire does not endorse any vendor, product, or service included in the Aspire Leaderboard. For tailored RFP support, please contact the Aspire team.
About Aspire
Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (CCM), Customer Experience Management (CXM), and Customer Journey Mapping (CJM) industries. Through deep market expertise and global insights, Aspire works with Software, Services and Solution providers, and Business Advisories and Private Equity Firms to help them achieve their CCM goals. Find more information about how Aspire is helping organizations navigate the complexities of the customer communications world at https://www.aspireccs.com.
