Quadient Retains Leadership Positioning on 2023 Q2 Aspire CCM-CXM Leaderboard
2023 Q2 Aspire CCM-CXM Leaderboard: Now Live
Aspire, a global analyst and market research firm specializing in the Customer Communications Management (CCM) and Customer Experience Management (CXM) industries, analyzes and ranks software vendors. Their vendor rankings are brought into a visual view via six interactive, digital grids that comprise the Aspire Leaderboard—the industry's only interactive vendor comparison tool that allows you to assess vendors by the criteria most important to your business.
Moving from an annual to a quarterly Leaderboard update to keep pace with the changing state of the market, we are excited to announce the official release of the 2023 Q2 Aspire CCM-CXM Leaderboard! With CCM to CXM transformation rapidly advancing and cloud-based CCM beginning to dominate, now is the time to assess the market and your vendor's competitiveness as business leaders count on customer experience (CX) to carry them through tough times.
Quadient Retains Leadership Positioning on Three Key Grids
Quadient is proud to have retained our positioning as a Leader on three key grids of the Aspire CCM-CXM Leaderboard: AnyPrem CCM Software, Vendor Hosted SaaS CCM, and Communications Experience Platform (CXP). Positioning in the Leaders' quadrant of the Aspire Leaderboard for six consecutive years, our continued leadership affirms our dedication to harnessing the power of cloud, data, and automation to unlock new CX possibilities for our Inspire customers.
“The latest developments clearly demonstrate Quadient’s ongoing commitment to the evolving CCM-CXM market space. Quadient continues to push the CX envelope while maintaining high customer satisfaction scores and seeing good market traction [...]" said Kaspar Roos, CEO and founder of Aspire.
Secure 30-day Premium Access to Unlock Full Features!
We are thrilled to offer 30-day Premium Aspire Leaderboard Access, which unlocks the following:
• Full range of dynamic grid filters and customization capabilities for all six grids
• Ability to save and share filtered grid views with colleagues via personalized link
• Detailed scoring for each vendor, by key capability and strategic vision area
• Expert vendor positioning and offering analysis, plus customer interviews for each vendor
Upgrade your subscription cost-free. Secure Premium Access today!
Aspire Disclaimer
The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications Services Ltd. and is based on the findings and opinions of Aspire’s consultancy organization. Aspire does not endorse any vendor, product, or service included in the Aspire Leaderboard. For tailored RFP support, please contact the Aspire team.
About Aspire
Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (CCM), Customer Experience Management (CXM), and Customer Journey Mapping (CJM) industries. Through deep market expertise and global insights, Aspire works with Software, Services and Solution providers, and Business Advisories and Private Equity Firms to help them achieve their CCM goals. Find more information about how Aspire is helping organizations navigate the complexities of the customer communications world at https://www.aspireccs.com.
