How PermiServ Unlocked 40,000 Extra Mailings Saving 2 Hours Daily
Content
How They Scaled Production, Boosted Accuracy and Hidden, Surprise Gains
PermiServ, a family-owned print and mail company, partnered with Quadient to revolutionize their operations. Discover how they unlocked remarkable agility, flexibility, and maximized accuracy. They also saved time, and scaled massively with state-of-the-art mailing solutions. This journey to efficiency and precision has empowered them to permanently serve their clients for the foreseeable future.
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Key Takeaways
Time Saving Efficiency
The new systems allow an additional 40,000 permits a day during peak times, saving 2 hours daily.
Enhanced Verification
AIMS and barcode verification ensured that all mailings accurately went into the correct envelopes and destinations every time.
Operational Efficiency
The streamlined processes reduced manual intervention, saving time and eliminating costly duplicate errors.
The Challenge
PermiServe needed a solution to verify and report in real time when each client's mail job was completed and sent to the Post Office with 100% accuracy.
As a lean, family-owned business, they required processes that could scale quickly to handle jobs on short notice and integrate smoothly with their cloud-based customer reporting system.
The Solution
Quadient provided Permiserv with a comprehensive solutions that together, meet PermiServ’s high-volume production demands and provide the flexibility to handle increased capacity, all with a lean staff.
Using the DS-700 iQ and DS-1200 G4i folder inserters ability automatically collate, fold, insert, seal and count at a high volume gave them the ability to produce an additional 40,000 items a day
Seemless integration of Automated Insertion Management System (AIMS) with Quadient’s folder inserters allows real-time verification of each mail piece in a job. This system ensures the completion of each mail piece and identifies any items that may need reprocessing.
The Process
PermiServ was already familiar with Quadient, having used one of its machines. After carefully reviewing the market to find the right solution, they went with Quadient.
The team was impressed by Quadient's account managers' demonstration of the recommended folder inserters and production management software. They recognized that the 100% inspection feature would deliver the critical industry-required features.
The Results
By implementing Quadient’s folder inserters and cloud-based systems, PermiServ achieved significant improvements in their mailing operations:
Increased Capacity: The new systems allowed PermiServ to pack an additional 40,000 permits a day during peak times with Quadient solutions.
Enhanced Verification: AIMS and barcode verification features ensured that all mailings maintained integrity and accurately went into the correct envelopes, eliminating costly duplicates.
Operational Efficiency: Reducing errors minimized manual intervention, saving 2 hours per day, which was reinvested in staff well-being.
Customer Feedback
“Previously, we worked around machine limitations. Now that those limitations have gone we can make process improvements for operational efficiencies. It is easier to do what we do, and we have fewer production queues.”
Learn About the Mail Software Used by Permiserv
Discover how PermiServ can now pack an additional 40,000 permits a day with Quadient solutions, while meeting the demands of varied print schedules to precisely service the needs of its public sector clients.
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Read another success story!
Find out how How RNB Group Streamlined Print and Mail Production by 66% with Quadient solutions.
Let's start your mail efficiency journey!
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