PermiServ Success Story
Content
How PermiServ enhanced capacity and mailing verification with Quadient folder inserters
In 2021, PermiServ implemented Quadient folder inserters and production AIMS management software to support its full-service, in-house provision to clients. Since then, it has enhanced its capacity to accurately meet the demands of varied print schedules, verifying every single mail item.
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Challenge
PermiServ is a management software and print solutions company specializing in label printing and direct mail. They needed to enhance their mailing capacity and verification processes while managing permit printing and Cloud Management Services for over 100 councils and local authorities.
The Solution
Quadient provided Permiserv with a comprehensive solution: Hyperlink all products below!
The DS-700 iQ folder inserter can automatically collate, fold, insert, seal and count up to 7,000 mail pieces an hour.
The high-volume DS-1200 G4i folder inserter handles up to 12,000 mail pieces an hour and has an integrated envelope printing solution for envelope personalization.
Automated Insertion Management System (AIMS) software works with Quadient’s folder inserters. It verifies, in real time, that each mail piece in a job has been completed and identifies where any items may need reprocessing.
Together, these solutions the production demands of PermiServ’s high-volume business while providing the flexibility to accommodate smaller volume and one-off print runs.
The Process
To meet its needs, PermiServ required a production enclosing system that would:
Integrate seamlessly with its cloud-based system
Verify items against print runs while enclosing for data integrity
Handle demanding and varied volume schedules
Provide the capacity to grow in line with clients’ needs
PermiServ was already familiar with Quadient, having used one of its machines. However, they carefully reviewed the market to find the right solution. The team was impressed by Quadient’s account managers and the demonstration of the folder inserters.
Results
By implementing Quadient’s folder inserters, PermiServ achieved significant improvements in their mailing operations:
Increased Capacity: The new systems allowed PermiServ to pack an additional 40,000 permits a day during peak times with Quadient solutions.
Enhanced Verification: With AIMS and barcode verification features ensured that all mailings were accurate and compliant with regulatory standards.
Operational Efficiency: They reduced manual intervention, saving time and reducing the risk of errors. Giving a byproduct of increased staff happiness.
Customer Feedback
“Previously, we worked around machine limitations. Now that those limitations have gone we can make process improvements for operational efficiencies. It is easier to do what we do, and we have fewer production queues.”
Key Benefits
Time Saving Efficiency
The new systems allow an additional 40,000 permits a day during peak times.
Enhanced Verification
AIMS and barcode verification features ensure all mailings are accurate and compliant with regulatory standards.
Operational Efficiency
The streamlined processes reduced manual intervention, saving time and reducing the risk of errors.
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