Quadient Recognized as One of 13 Notable Customer Journey Mapping Platform Vendors

The Bedrock of Customer Experience Management
Embracing Communications as a Portfolio for Enhanced Client Experiences

The Need for Effective Agency-Client Communications
In the state and local Health and Human Services (HHS) space, service delivery is continuously evolving.
Unleashing the Power of the Managed Service: A Game-Changer for Customer Communications Management

Alleviating the Burdens of CCM Management
Managing critical, enterprise-level Customer Communications Management (CCM) solutions can be a daunting task.
Quadient Positions as a Leader on the SPARK Matrix for CCM for Fourth Year in a Row

Quadient Retains Position as Technology Leader
I am thrilled to share that Quadient, a leading provider of Customer Communication Management (CCM) solutions, has been
Late payment fees vs. early payment discounts: Which should you choose?

The battle against late payments is a struggle that accounts receivable teams know all too well.
Cupid's guide to customer love

Once upon a time, in a not-so-distant past, Valentine's Day was a flurry of paper cards, handwritten notes, and face-to-face confe
Top 10 reasons to consider SaaS for your new CCM solution

There's no hiding the fact that choosing to invest in B2B software is a move that will significantly shape your business's future. It demands careful consideration and meticulous planning.
Urgent update for 2024: Essential email security practices for compliance

As we enter 2024, the email landscape is undergoing significant transformations, making it crucial for senders to adapt to new security requirements swiftly.
Bridging Communication Gaps in Child Support

Child Support is an extremely complex system with significant requirements, complicated processes, and frequent communication between agencies and the families they serve.
2023 Q4 Aspire CCM-CXM Leaderboard Updates

The 2023 Q4 Aspire CCM-CXM Leaderboard updates recently went live, and I am proud to report that Quadient continues to
A Negative AR Balance: Why It Happens and How to Fix It

An accounts receivable balance is the amount of money due to your company for goods or services rendered but not yet paid for.
Our Top AR Insights from 2023

At Quadient AR, there are two things that we're sure of:
What is Optical Character Recognition?

Exploring the use of OCR in accounting and finance.
AI-powered cash application and staff shortages: What’s the link?

The last few years have forced finance teams to do more with less.
Exploring Mandatory e-Invoicing

Accounts payable (AP) is one of those functions that remains stubbornly wedded to legacy, ink-and-paper pro
Is AP Stopping You from Feeling Like an Accountant?

The r/Accounting subreddit provides an interesting insight into the lives of accountants.
Quadient AP’s take on the Forrester Accounts Payable Invoice Automation Landscape, Q4 2023

Introduction
Forrester is a leading provider of global research and advisory services.
Quadient Inspire for Child Welfare Communications

Enhancing the connection between clients, caseworkers & agencies
As Health & Human Services agencies seek to improve client engagement and connections, they often s
Profit vs cash flow: what’s the difference?

Various metrics can be used to measure a company's financial health, but arguably the two most important are 'profit'
How AP automation solves common PO problems

Companies admit their purchase orders system is broken. Here's what they're doing about it
3-way matching: what is it, and why does it matter?

One of the most challenging aspects of the AP workflow is managing the enormous volume of invoices that come across a team’s desk.
Santa's secret for success

Imagine being one of the most famous holiday figures in the world, responsible for bringing joy to millions of children (and let's be honest, adults too) in just one night. In th
Eliminate manual data entry from your AP workflows

Today as always, efficiency is key to success. Organizations are constantly looking for ways to do more, faster, and with less.