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Are you Prepared for the Future of Customer Communications? 7 Critical Questions You Need to Ask

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:06
Are you Prepared for the Future of Customer Communications? 7 Critical Questions You Need to Ask

Now that you've read our new eBook "Top 12 Customer Communications Trends to Watch in 2019 and Beyond", what things should your o

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6 Customer Journey Mapping Best Practices

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:06
Business people meeting and brainstorming in an office. Use of sticky notes to post and share ideas

Done right, customer journey mapping is a powerful tool that has the ability to transform the customer experience.

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5 Generations and Their CX Expectations: Exploring the Differences and Similarities

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:06
Smiling multi-generation family using wireless technology while relaxing at their penthouse.

Unless your business is targeting one particular age group, aiming your communication initiatives at one specific generation at the exclusion of the others is not ideal.

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Quadient Launches Revamped Partner Program Focused on Customer Experience

Submitted by l.morley on Wed, 11/02/2022 - 13:05

Quadient (Euronext Paris: QDT),

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10 Things to Consider When Evaluating CCM Platforms

Submitted by d.baynes on Fri, 10/21/2022 - 01:54
10 Things to Consider When Evaluating CCM Platforms

In reviewing the 2019 Aspire Leaderboard, there are several ways to look at the results.

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Inspire Journey Datasheet

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Brochure
Ready to transform your CX? Download a copy of Quadient's Inspire Journey Datasheet to learn more.

CCM 101: A Beginner’s Guide to Customer Communication Management Technology

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CCM 101: A Beginner’s Guide to Customer Communication Management Technology
eBook
CCM 101: A Beginner’s Guide to Customer Communication Management Technology

Navigating The New Regulatory Landscape: Integrating Compliance into your Omnichannel Strategy

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White Paper
Uncover how to use your CCM platform to create and deliver regulatory-compliant, personalized omnichannel communications.

British Gas Selects Quadient’s Customer Journey Mapping to Provide Superior Communication-Driven Customer Experiences

Submitted by l.morley on Wed, 11/02/2022 - 11:35

Quadient (Euronext Paris: QDT),

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IDC’s Latest Report Confirms Quadient's Leadership in the Customer Communications Management Software Market

Submitted by l.morley on Wed, 11/02/2022 - 11:48

Quadient (Euronext Paris: QDT),

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