Welcome to Quadient
Design & deliver customer communications across all channels
Explore the world's leading CCM solution.
Technology Leader in the SPARK Matrix™
Customer Communication Management, 2023
Customer connections & the experience economy
Registration is now open for Innovation Day Sydney!
March 9, Sydney, Australia.
Inspire Release 16 now available for upgrade
Expanded capabilities unlock new CX possibilities
CCM’s essential role in the Asia Pacific CX ecosystem
A 2022 study and whitepaper by OMDIA, commissioned by Quadient
Looking for mailing solutions?
Select your country:
Denmark mail.quadient.com/da
Finland mail.quadient.com/fi
Norway mail.quadient.com/no
Sweden mail.quadient.com/sv
Re-imagine your communications
Design and deliver customer communications for digital, mobile and print
- Centralise communications across your entire enterprise in the cloud, as a Managed Service or on-premise
- Leverage journey mapping insights to quickly eliminate customer pain points
- Eliminate IT bottlenecks and easily create highly-personalised, customisable, and compliant channel-agnostic templates
- Empower front-office staff to personalise and deliver content in-the-moment
- Create customer-friendly digital processes with intelligent forms
- Provide universal access to historical communications to support self-service
Powering over 2 trillion connections every year for the world's most trusted brands
Analyst accolades
Our innovative process automation and customer experience solutions have been recognised by multiple leading analyst firms.
IDC MarketScape Leader
Quadient named a Leader in IDC MarketScape: Worldwide Cloud CCM Applications, 2022
Forrester Wave Leader
Quadient named a Leader in The Forrester Wave: Journey Mapping Platforms, Q2, 2022
Aspire Leaderboard
Quadient named a Leader in the 2022 CCM-CXM Aspire Leaderboard
Why choose Quadient?
With Inspire Flex, we have leading-edge capabilities in terms of how we present customer data and deliver content to our customers
We are driving toward a seamless digital experience and meeting our customer where they want to be met. We are improving the whole experience throughout, and we’re able to do it very quickly with very low risk.
The way we were generating on-demand letters was inefficient. We currently process a few hundred on-demand letters per day and are saving five minutes per transaction, which translates to 16 person-hours saved every day.
Integrations at a glance
