For general use
Gunnercooke Selects YayPay by Quadient to Automate Accounts Receivables and Enhance Customer Experience
London/New York, 8 September 2021
Why the Return to a Hybrid Office is a Good Sign for Finance Teams

Estimated Reading Time: 6 minutes
The State of CX: A series on customer experience trends and beyond - empathy's key role

The evolution from customer communications to the more comprehensive approach of customer experience m
The State of CX: A customer experience series - differentiating with data

The evolution from customer communications to the more comprehensive approach of customer experience m
Shatter the myths of remote work and adopt a new way of thinking

As the world begins to see the light beyond the Covid-19 pandemic, the idea of what the new work environment might look like is starting to take shape.
Canadian Seed Growers’ Association Reduces its Manual Practices – “Our Processes Are Almost Entirely Electronic”

Estimated Reading Time: 2 minutes
How to Use RPA for Billing and Lock Up Prevention in Law Practices

Lock up is a very real threat, depriving law firms of much needed funds. But the client-fee earner relationship starts much earlier.
6 Ways Robotic Process Automation can Help Law Firms Meet the Challenges of Fixed Recoverable Costs

By Pola Zafra-Davis
The latest of Lord Justice Jackson’s proposals places intermediate track’s fixed recoverable costs (FRC) up to £100,000.
5 Practical Challenges of Public Sector Records Management in Government - A Guide

What happens when a public sector records management system stops working? What if something goes wrong with these public sector records, or a record disappears entirely?