Operations

Bishopstown Credit Union, a financial cooperative in Cork City, Ireland, provides a range of financial services to 25,000 members. On average, the credit union mailed approximately 10,000 letters per month, and took about an hour to put 100 letters/statements into an envelope. To automate this printing and mailing operation, and to find a more secure process, Bishopstown implemented Quadient Impress, an intelligent document output management solution that transformed the way the credit union manages its outgoing correspondence.

To keep your customer experience wheels in motion over the holiday break, we've packaged up a curated selection of the best customer communications-related content of the year. 

Discover the cloud-based journey management solution that integrates CJM, analytics and orchestration technologies to deliver customer-first experiences.

Learn how Quadient Inspire, our award-winning CCM platform, helps you streamline processes and create complex communications.

During this webinar, learn how organizations are coping with the sudden shift to remote work and on solutions for facilitating a successful hybrid workforce model.

In this report, we explore how SMBs are adapting as well as reaping the benefits of automating document processes and outbound communications.