Accelerate digital transformation: 3 key benefits of integrating intelligent forms with customer communication solutions
A new wave of digital transformation is emerging as customer communications management (CCM) continues to evolve.
Property Management Company slashes invoicing time with Quadient Impress Distribute
A residential property management company that manages 90 apartment blocks, residential estates, and multi-functional developments for over 1,700 residents has efficiently managed high-volume resident communications using with Quadient Impress Distribute. The company sends out over 15,000 mailings a year, which includes invoices, letters, and other documents.
UK Police Force optimises outbound mailing processes with Quadient Impress Distribute
A UK police force optimised its outbound mailing process with Quadient Impress Distribute, reducing admin time from two hours to 15 minutes daily. This transition allowed staff to focus more on case handling and prosecutions.
GDPR: how to become privacy compliant without losing your customers in the process
The European Union’s General Data Protection Regulation (GDPR), set to come into force from 25 May 2018, has primarily been viewed in terms of the challenge it poses for data security.
Goldcrop simplifies outbound invoices and statements with Quadient Impress
Goldcrop, a specialist seed supplier, partnered with Quadient to automate and simplify their outbound invoice and statement processes. Using Quadient Impress, Goldcrop reduced manual tasks and streamlined operations, cutting process time from hours to minutes. This transformation decreased administrative burdens and enabled hybrid working for employees.
Infosys Insurance Conclave 2024
Emily Wilhelm leads a discussion on innovation and enhancing customer experience in insurance, highlighting technology in driving advancements. Panelists, Karthik Palaswamy, Suhas Krishna, and Avi Greenfield, explore AI, potential and challenges of adopting these technologies responsibly.
Investec digitises invoices with Quadient Inspire
Find out why Investec chose Quadient Inspire to digitise its customer communications for a better experience, improved productivity and cost-savings, whilst centralising communications, increasing control and consistency and establishing a foundation for further digitisation.
Hilti leverages Quadient’s Customer Journey Mapping for exceptional customer experiences
Hilti’s CX team turned to Quadient® CJM to create detailed customer journey maps and discover pain points along the journey. Read the case study to learn more.
How a unified customer communication management (CCM) platform unlocks operational excellence
Welcome to the first blog in our four-part series embarking on the journey to