The State of CX: A series on customer experience trends and beyond - empathy's key role
The evolution from customer communications to the more comprehensive approach of customer experience m
The State of CX: A customer experience series - differentiating with data
The evolution from customer communications to the more comprehensive approach of customer experience m
Two of the Largest Global Insurance Companies Select Award-Winning CCM Solution Quadient Inspire
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announ
Quadient Introduces Inspire Evolve, a Cloud-based Customer Communications Management Solution, and Continues Software Strategy of SaaS Footprint Expansion
Three Ways Multichannel Improves Customer Engagement
In crowded markets, customer choice and competition has never been higher, and companies jostle for space and attention. Brand discovery is just a click away and your potential new c
Customer journey management’s key role in successful customer experience
Today’s business climate is consumer driven. It’s evolving quickly and demanding continuous optimisation.
How Touchless Claims Processing Enables Insurers to Improve CX and Business Operations
The majority of insurance companies employ a “fast track” process to assess and manage Property and Casualty claims.
Start With Data: Delivering Improved Customer Communications
Data sits at the heart of business processes and a wide range of critical operations rely on it. These operations will only be smooth and efficient if data is well-managed.
Knoxville Utilities Board Improves Customer Experience by Using Quadient Inspire to Redesign Monthly Bill
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the Knoxville Utilities Board (KUB) is us