Is Telecoms Customer Experience Fit for Purpose in the Time of Covid-19?
Read our research report investigating whether broadband and mobile data providers are meeting consumers’ expectations.
Utility Week Insight Report: Communications for the 'new norm'
Download this Insight Report from Utility Week: Communications for the 'new norm' to learn more.
P&C Claims in the Digital Era
Learn how digital transformation will have tremendous influence on P&C claims, and how Quadient can help you navigate the transition.
White Paper - The World of Marketing Has Changed. Has the CMO?
Find out how the expansion of the CMO role will force a redefinition of the way marketing operates in this whitepaper from Quadient.
The Convergence of Customer Communications Management (CCM) and Customer Experience Management (CXM)
Learn more about communications and the customer experience in this complementary white paper from Quadient.
What is CX Transformation?
Learn more about customer experience transformation in this complementary whitepaper from Quadient.
Acquisition vs. Retention: Where Should Brands Focus?
Where should you put your focus - customer acquisition or customer retention? Find out in this whitepaper from Quadient.
The ultimate AR collections benchmarks report
Download this benchmarking report to diagnose your accounts receivables operations, reveal inefficiencies, and identify opportunities for improvement.
Retailisation in Insurance
Learn more about retailisation in insurance. Download the complimentary white paper by completing the form.
Integrating Compliance Into Innovation: Taking Control Over Customer Communications
This whitepaper argues that the key is to find ways to involve the compliance function in communications design and development from the very beginning.