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Customer Experience

Quadient launches Parcel Pending smart lockers in Ireland to support on-going modernisation of the residential property industry

Submitted by c.dodds on Tue, 11/08/2022 - 18:18

Dublin, Ireland, 8th November 2022

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Guide to Winning CCM Contractual Compliance Audits

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Infographic
Your Customer Communications Management budget is likely facing new constraints, making unexpected billing from your CCM software vendor the last thing you need. Learn how to prevent and manage a contractual compliance audit to mitigate financial impact.

6 Customer Journey Mapping Best Practices

Submitted by h.tsang@quadient.com on Tue, 07/27/2021 - 19:33
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Done right, customer journey mapping is a powerful tool that has the abi

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Quadient Launches Revamped Partner Program Focused on Customer Experience

Submitted by h.tsang@quadient.com on Wed, 10/14/2020 - 16:46

Quadient (Euronext Paris: QDT),

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The Future of Mail: Top 5 Predictions from Industry Experts

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eBook
Download the Ebook to find out how you can begin to adjust and enhance your current mail methods to be ready for the future.

Top CX Challenges and Solutions for the Telco Industry

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White Paper
As telecommunications providers look to compete in today’s marketplace, they must do so by providing an exceptional customer experience across a multitude of systems and customer touchpoints.

Quadient Digital Advantage

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Analyst Report
Learn more about how Quadient Digital Advantage can help your business run at the speed of today's commerce.

Quadient Archive and Retrieval Brochure

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Brochure
Discover how you can meet today's compliance standards and improve customer experience with Quadient Archive & Retrieval.

Aspire: From software to services - Part II

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Analyst Report
Curious to learn if your business can benefit from adopting cloud-based customer communications? Download the complimentary white paper today.

Nuisance Calls and Texts Now Above Pre-Pandemic Levels, Quadient Reveals

Submitted by s.clarke on Mon, 10/31/2022 - 21:06

Quadient, Thursday 12th May 2022 – London, UK – Nuisance calls and texts rocketed by 27% in 2021 compared to 2020, a Freedom of Information (FOI) reques

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