Skip to main content

Breadcrumb

  1. Back to site
  2. Edit Taxonomy term

Legal/compliance

Innovating Customer Communication in the Financial Sector

Submitted by c.dodds on Thu, 05/30/2024 - 16:36
CX Insider Podcast with Andrew Stevens

In the rapidly evolving financial sector, staying ahead of trends and adopting innovative strategies is crucial for success.

  • Read more about Innovating Customer Communication in the Financial Sector

Enhancing Tenant Satisfaction: Key Strategies for Social Housing Providers

Submitted by c.dodds on Wed, 05/29/2024 - 13:00
Enhancing Tenant Satisfaction: Key Strategies for Social Housing Providers

It's been over a year since the Regulator of Social Housing introduced the

  • Read more about Enhancing Tenant Satisfaction: Key Strategies for Social Housing Providers

Making every message count with accessibility

Submitted by n.vandermeer on Thu, 05/02/2024 - 11:12
Blog image - Making every message count with accessibility

If you thought about document accessibility in the past but didn’t take any action, it might be time to give it a second look.

  • Read more about Making every message count with accessibility

Finding the AI sweet spot for customer communications with the new EU AI Act

Submitted by n.vandermeer on Mon, 03/25/2024 - 14:05
'AI' alongside a CPU and a gavel on top of map of EU

The European Union’s (EU) landmark AI Act, recently passed by the European Par

  • Read more about Finding the AI sweet spot for customer communications with the new EU AI Act

Hilti leverages Quadient’s Customer Journey Mapping for exceptional customer experiences

  • Read more about Hilti leverages Quadient’s Customer Journey Mapping for exceptional customer experiences
Hilti case study
Case Study
Hilti’s CX team turned to Quadient® CJM to create detailed customer journey maps and discover pain points along the journey. Read the case study to learn more.

Urgent update for 2024: Essential email security practices for compliance

Submitted by n.vandermeer on Thu, 01/25/2024 - 10:31
image of a man in front of a computer with danger and warning symbols

As we enter 2024, the email landscape is undergoing significant transformations, making it crucial for senders to adapt to new security requirements swiftly.

  • Read more about Urgent update for 2024: Essential email security practices for compliance

Transforming member communication: Addressing challenges and solutions for Building Societies

Submitted by c.dodds on Tue, 01/16/2024 - 14:45
Addressing Challenges and Solutions for Building Societies

In a financial landscape where cutting costs to maintain a positive jaws ratio and embracing digital transformation is the norm, what happens when you're different from your typical financial insti

  • Read more about Transforming member communication: Addressing challenges and solutions for Building Societies

Quadient solutions help Cafcass deliver major transformation in frontline services for children and families

  • Read more about Quadient solutions help Cafcass deliver major transformation in frontline services for children and families
Quadient solutions help Cafcass deliver major transformation
Case Study
Quadient's solutions transformed Cafcass, streamlining operations and reducing manual work. With Robotic Process Automation, we've improved communication, increased capacity, and safeguarded children in family court cases.

Journey Mapping Has Evolved. Are You Keeping Up?

Submitted by h.tsang@quadient.com on Wed, 09/22/2021 - 14:02
One yellow boat leaving the course of the rest of the white boats

The path in which customers engage with companies is no longer a linear one —it’s constantly changing.

  • Read more about Journey Mapping Has Evolved. Are You Keeping Up?

Quadient utilises its own CXM portfolio to win over talent

  • Read more about Quadient utilises its own CXM portfolio to win over talent
Happy business colleagues in modern office talking and using tablet
Case Study
Download this case study to learn more about Inspire Evolve, Quadient's own industry-leading customer experience management portfolio.

Pagination

  • Previous page
  • Current page 3
  • Next page
Subscribe to Legal/compliance