The Rising Concern of Suspicious Packages: What Organisations Need to Know

Research conducted by Quadient, based on a series of Freedom of Information (FoI) requests, revealed that over 7,900 suspicious packages were reported to the police in 2023, highlighting a growing concern for businesses and individuals alike.  This alarming data suggests that these reports may only be a fraction of the true scale of the problem.

Key Findings from Quadient's Research

• Volume of Reports: A staggering 7,983 suspicious packages were reported last year, with 40% containing hazardous or illegal items.
• Underreporting: It is estimated that 37% of government bodies fail to report all suspicious packages, suggesting the actual number is much higher.
• Indiscriminate Targeting: Suspicious packages were reported almost equally across businesses (36%), private individuals (33%), and other locations (31%).

The Hidden Dangers

Anthony Coo, Product Head at Quadient, emphasised that the reported figures likely represent just the "tip of the iceberg." Many organisations do not report every suspicious package, particularly if the contents seem harmless or if they believe they can handle the situation internally.  This underreporting poses a significant risk, especially to employees who may unknowingly handle these dangerous items.  "An unexpecting receptionist, post room worker, or colleague handing over a package could easily fall victim," Anthony warned.  The indiscriminate nature of these deliveries means that anyone could be at risk, whether targeted or not.

Real Examples of Threats

The Freedom of Information requests highlighted real incidents, such as a local council receiving a package containing a Stanley blade clearly intended to cause harm.  These examples underscore the urgent need for vigilance and proper safety measures in handling suspicious mail.

Recommendations for Businesses

Given the even distribution of suspicious package reports throughout the year, businesses must maintain constant vigilance.  Here are some essential steps for businesses to protect their employees:

1. Implement Security Scanners: Use technology to detect potentially hazardous items before they reach employees.
2. Establish Reporting Protocols: Ensure all suspicious packages are reported and investigated, regardless of initial perceptions of harm.
3. Educate Employees: Train staff on recognising and handling suspicious packages safely.
4. Develop a Response Plan: Have clear procedures for dealing with hazardous deliveries, including quarantine measures.

The Broader Responsibility

Anthony also stressed the importance of a collective societal effort in reporting hazardous or threatening communications.  "Understanding the issue is the only way we can begin responding to it," he said.  By adopting these measures, businesses can better protect their employees and contribute to a safer working environment.  The rise in suspicious package reports is a clear call to action for all organisations to review and enhance their security protocols.

For more information on safeguarding your business from suspicious packages, visit Quadient’s website.