Deliver a World Class Accounts Receivable Experience

Delivering a great customer experience is critical, contributing factor towards the success of a business. Therefore, it is crucial that we acknowledge that the customer experience is a holistic view of a customer's entire journey with an organisation! Not just at their point of purchase.

Written in collaboration with CX Expert and Author, Annette Franz, this eBook provides a foundation for which to design and deliver a best-in-class accounts receivable experience.

In this eBook you will learn:

• How to identify critical customer touchpoints or 'moments of truth'
• Where the customer experience breaks down in the AR journey
• How to over come the most challenging aspects of AR management
• Why a single source of information is critical to delivering an exceptional AR experience
• How improving your customer experience can lead to generating more profit

Download the eBook and discover the best of what a world-class AR experience has to offer!