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Royal Mail International Cyber Incident

Royal Mail has advised us that they are experiencing severe disruption to their international export services following a cyber incident.

Royal Mail is temporarily unable to despatch items to overseas destinations. They strongly recommend that you temporarily hold any export mail while they work to resolve the issue. Items that have already been despatched may be subject to delays. Royal Mail would like to sincerely apologise to impacted customers for any disruption this incident may cause.

Royal Mail is working around the clock to resolve this disruption and we will update you as soon as they give us more information. This incident has been reported to the relevant regulatory and security authorities.

This incident relates to Royal Mail and their systems. This is not an incident relating to Quadient systems or the data that we hold.

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Why choose Quadient?

Top-notch service

With Quadient, I receive top-notch service from both our sales representative and our technician.

—Annette Hernandez

Facilities Manager, Gulf Breeze Management

Operational efficiency

We are now able to comply with regulation standards, provide higher efficiency and reduce manual labor significantly.

—April Bishop

First Financial FCU of Maryland

Speed

We use the Quadient folder inserter for our school mailings. The equipment helps make larger mailings significantly faster and easier.

—Victoria Williams

Harborfields Central School District

Accuracy

We love the ability to process correctly high volumes of mailings and sending out parcels with the correct pricing.

—Rob Pollard

Storage Administrator, Western Reserve Academy

Great for bills and statements

We are a medical billing office and the Quadient system is great for mailing statements and bills to various insurance companies.

—Tony Hanula

Business Manager, Radiologic Consultants, Ltd.

No more trips to the post office

The Quadient mailing system has allowed us to get our mail out faster. We don't have to take any more trips to the post office, which takes time away from our business.

—Julio Tirado

Brown Insurance Services Inc.

Enables remote work

Quadient has provided us with the ability to take a manual process that could only be done on-site, to digital where it can also be completed remotely.

—Tiffany Legel

Director of Healthcare and Billing Operations, Accelerated Claims

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