Amid Economic Uncertainty, What’s Next for Accounts Payable?

Ever feel like you’ve spent more time responding to external factors than internal initiatives over the last few years? You’re not alone.
Simplify customer communications: Delivering at the speed of change

To most communication professionals, the word “how” can often evoke an unusual shudder.
10 Things to Consider When Evaluating CCM Platforms

In reviewing the 2019 Aspire Leaderboard, there are several ways to look at the results.
3 customer experience trends transforming insurers’ customer communications

The COVID-19 pandemic has reminded me that predicting the future is quite the fool’s errand.
Taking Utility Customer Communications to the Next Level

Utilities as a monopolistic commodity
Why Switching to Automated Invoicing Can Future-Proof Your Business

We are well and truly in the digital age. Even so, numerous business processes are still lagging behind, particularly invoicing management.
3 KPIs You Can Improve Using Automated Invoicing

Invoicing presentment and payment is the crucial process by which a customer receives an invoice from you, and pays it.
When the Journey is the Destination, Quadient is a Leader

As a Customer Experience focused company with rapidly expanding software businesses, the Quadient team spends a lot of time analysing our clients' journeys with our products and services, as well a
Healthcare mailings: a time, cost and security challenge

Healthcare providers responsible for patient communications may find their resources stretched thin by high-volume mailings.
Quadient Leads in Omnichannel Orchestration & Journey Management: Aspire Leaderboard

If you follow the CCM market, then you probably know that the Aspire Leaderboard ranks as the most important annual vendor comparison research in the industry.
How to simplify complex processes with all-in-one solutions

By introducing digital ways of working, enterprises stand to gain in a number of ways, often in time, cost and efficiency.
Customer Journey Mapping: A brand's GPS to loyalty and advocacy

Don’t assume a customer journey is a linear path.
2022 Analyst Report Roundup: Data to Back Your CCM-CXM Budget

Nobody likes to talk about it, but the frantic work of budgeting season is upon us.
Innovate more, administrate less with Quadient's Impress document automation platform

Every day, external factors like evolving customer expectations, government mandates, and an increasingly remote workforce are adding more complexity to your outbound customer communication workflo
3 Ways To Reduce Your Average Days Delinquent

No matter how nice they might look on your balance sheet, you can’t grow your business with unpaid invoices.
Let's Talk About The Artificial Intelligence Takeover: Credible Or Clickbait?

Emerging technologies will play a fundamental role in the future of finance. The question is, are they set to take over?
Enhance the Payments Experience on QuickBooks Online

QuickBooks Online (QBO) was launched by Intuit in 2010 as a web-based accounting platform for small and medium-sized businesses, following on the strength of the on-premise version, QuickBooks Desk
5 Payment Strategies For Optimising Cash Flow

It is important for enterprise business owners to evaluate their account receivables (AR) management strategies, especially when operating
Creating Aging Reports Manually? It’s Time For Automation

While hefty projected receivables amounts might look nice in terms of “money that will be coming in,” you can’t exactly pay your company’s bills with unpaid invoices.
Leave the Snail Mail to the Snails with Accounts Payable Automation

Last December Canada Post announced a 5-point action plan designed to reverse course on the downward financial spiral that it has been on for years.