Missed Opportunity: Automating The Collections Process
It’s easy to wax poetic about the benefits of automating the credit-to-cash process.
How To Deal With Risk Assessments In Accounts Receivables
The two most critical elements to your business health are your customers, and your cash flow. When one or both of these get off-track, your business is at risk.
From COVID-19 to 5G, pressure on mobile providers is mounting – so how can they keep customers at ease?
Connectivity has become increasingly important for everyone, with the COVID-19 pandemic only accelerating our dependence on mobile phones.
Fixing the bad connection: How broadband providers can improve their quality of customer service and communications
Online services have become an increasingly crucial part of our lives, especially during the past few turbulent months.
What Is Creditworthiness?
Creditworthiness is the evaluation of a borrower’s ability, and desire, to pay.
The Art Of Automation And Summer Vacations
How can we possibly be thinking of vacations now?
It’s easy. Because you need one.
What Is Advance Billing And How To Account For It
Managing cash flow is critical to your business, and understanding your options for billing your customers and recognizing that revenue is key.
Outsourcing mailing can ease the burden for remote workers
As large numbers of employees made the switch to working from home, they will have adapted to some unfamiliar ways of working.
Drive A Faster, Happier Collections Process For Your Customers With AI/ML
Collections management is a central part of the credit-to-cash process.
Three Ways To Use Automation And Machine Learning To Resolve Disputes And Increase Cash Flow
When an invoice or purchase order is in dispute, it puts the payment at risk.
8 Benefits of Accounts Payable Workflow Automation
8 benefits of accounts payable workflow automation
How Collections Management With AI/ML Can Improve Customer Loyalty
It might seem a bit oxymoronic to put those two words together - collections and brand loyalty.
Streamline Business Processes and Meet Customer Demand through the Power of Automation
Unprecedented times are a true test of personal attitudes and business continuity planning.
With multiple mail delivery channels, can you really have it all?
Today’s customers use a range of communications channels that include digital - email, social media, text messaging and so forth - as well as traditional postal mail and telephone.
Are your communications annoying customers?
In competitive markets, it can be tempting to bombard customers with messages across all channels to build brand awareness and stimulate sales leads.
Getting Ready for the Digital Payments Phase
Estimated reading time: 2 minutes, 46 seconds
It is anticipated that the COVID-19 crisis will be the catalyst for ending manual check printing and mailing in B2B payments
How to Cut Costs & Keep Your Business Running During a Crisis
Estimated Reading Time: 5 minutes
Transform your document management with robotic process automation
Are some of the best minds in your organisation spending most of their time managing letters, forms and invoices?
One world, one partner: Procurement solutions for global, omnichannel communications
One world, one partner: procurement solutions for global, omni-channel communications
Customer retention: How insurers can reduce churn with smarter communications
Out of all sectors, insurance companies rank second for the highest churn rates in the UK, with a recent report from UK CallMiner Index revealing 24% of consumers switched providers in
How Customer Experience Gets Overlooked in Analyst Reports
Why Predicting The Future Makes For Intelligent Accounts Receivables
Despite many examples of successful Artificial Intelligence (AI) applications in the finance industry, the back office is still forgotten.
AR Aging Reports: What Are They And Why Do They Matter?
Cash flow. When attempting to understand the health of your business, there’s no better indicator.